3M Launches 3M M*Modal Virtual Assistant Technology for Hey Epic! in Epic Hyperspace

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SALT LAKE CITY- #3m #health Information Systems is transforming the clinician’s experience with electronic #health record (EHR) documentation by launching #3m M*Modal virtual assistant technology with the Hey Epic! Voice Assistant in Epic^® Hyperspace^®. #3m virtual assistant technology, which currently is offered on Epic’s Haiku^® and Rover^® mobile platforms, makes it easy for clinicians to conversationally complete documentation tasks. When powered by #3m virtual assistant technology, clinicians can take Hey Epic! anywhere they go, across multiple devices, saving time and reducing the administrative burden on caregivers.

“It has saved an hour and a half each day,” said #jasonhill, MD, Section Head, OMC-NS Hospital Medicine Associate CMIO, Ochsner #health System, in describing the #3m technology used in conjunction with Hey Epic! #damondietrich, CMIO for LCMC #health System, added: “At LCMC #health, the provider user experience centers around a functional and usable EMR experience. #3m M*Modal tools have been invaluable in the provider's documentation toolkit.”

3M virtual assistant technology is built on the cloud-based #3m M*Modal conversational artificial intelligence (AI) platform and leverages advanced AI and speech understanding to drive higher-quality documentation. When #3m virtual assistant technology is used with Hey Epic!, physicians will be able to capture notes through free-form speech and conversationally look up information in the patient chart, giving them more time to care for patients.

“3M and Epic share a common goal to develop innovative technology that promotes high-quality patient care while improving the day-to-day work life of clinicians,” said Garri Garrison, vice president, #3m #health Information Systems. “With today’s announcement, #3m is able to offer the latest AI-enabled, virtual assistant technology to Epic customers to make the documentation process more efficient and further enhance patient-physician interactions.”

3M virtual assistant technology uses the same speech recognition technology as 3M™ M*Modal Fluency Direct, which has been ranked #1 Best in KLAS, Speech Recognition, Front-End EMR for four consecutive years, including 2020. Cloud-based #3m Fluency Direct features computer-assisted physician documentation (CAPD), which delivers proactive, in-workflow insights in real time, helping clinicians close care gaps and improve specificity as they document in the EHR.

For more information about #3m clinician solutions, visit www.3m.com/his or call 800-367-2447.

About 3M
At #3m, we apply science in collaborative ways to improve lives daily. With $30 billion in sales, our 90,000 employees connect with customers all around the world. Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M or @3MNewsroom.

Epic, Hyperspace, Haiku and Rover are trademarks of Epic Systems Corporation.